Refund policy

Return & Refund Policy

Decor Korner

At Decor Korner, we aim to ensure you are completely satisfied with your purchase. If you are not satisfied, please review our return and refund guidelines below.

1. Return Eligibility

  • Items can be returned within 3 days of delivery.
  • Products must be unused, undamaged, and in original packaging.
  • Items must be returned with the original receipt or proof of purchase.

2. Non-Returnable Items

The following items are not eligible for return:

  • Customized or made-to-order products
  • Items damaged due to misuse or mishandling
  • Clearance or sale items (unless defective)

3. Damaged or Defective Items

  • If you receive a damaged or defective item, contact us within 48 hours of delivery.
  • Please provide clear photos/videos as proof.
  • We will offer a replacement or full refund after verification.

4. Return Process

To initiate a return:

Our team will guide you through the return process.

5. Refund Policy

  • Once the returned item is received and inspected, your refund will be processed.
  • Refunds are issued via bank transfer or original payment method within 5–10 business days.
  • Delivery charges are non-refundable, unless the return is due to our error.

6. Exchange Policy

  • Exchanges are subject to product availability.
  • If the desired item is unavailable, a refund will be issued instead.

7. Shipping for Returns

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping method.

8. Contact Information

Decor Korner
Phone: 0327-8044080
Email: decorkorner.shop@gmail.com